FAQs

About WVN Living

Formerly WVN Home Textiles in the budding stages of our journey WVN Living reflects our growth and our way of addressing the needs of the times. WVN Living is rooted in Filipino living traditions, such as weaving, and hopes to sustain them by integrating into our daily life and embracing it as part of our lifestyle.

We work with several artisan communities in the Philippines. Our main partner communities are located in La Union, Cavite, Isabela and Albay. From working solely with handloom weavers, we have now started working with abaca crafters.

We don't have a physical store (yet!) but we have partner retailers that do.

Products/Services

Most of our handwoven products use cotton and polyester blends (65% cotton, 35% polyester). The strength of the blend ensures that the product will withstand the tests of time and still keep its cottony soft feel. Other textiles that we also use in some of our products: 100% Philippine cotton handwoven products, terry cloth fabrics and linen fabrics.

In our efforts to support abaca, which is a local material endemic to the Philippines, we are slowly integrating abaca products into our product mix.

There may be some items that may appear stiff when freshly woven, however, after washing the fabric, it will start to soften. Most handwoven items can be washed using a washing machine, but washing in cold water and gentle cycle is preferred. They may also be machine dried, but please ensure that settings are on tumble dry low to avoid shrinkage. When possible, if you can hand wash and hang dry, that would be the most ideal way of cleaning your handwoven fabrics.

For individual orders,we can do embroidery and gift packaging. For wholesale customized orders, please proceed to our Wholesale page for more information.

Yes, please see our Wholesale page for more information.

We accept digital Gift Cards issued by WVN Living.

Our digital Gift Card is delivered via email to the buyer immediately after purchase with instructions on how to redeem the gift amount at checkout.

If the buyer is sending to a loved one, the buyer will need to forward the email to the recipient.

At checkout, click “Enter a Gift Card or discount code,” type your Gift Card code into the empty field and select “Apply.”

Purchasing

We have credit card and e-wallet options through the secure payment platform, PayMongo.

For bank deposits and transfers, payment details will be sent to you on email after checkout.

If you would like to add items to your existing order, please place an additional order. We do not store your credit card or bank information and cannot process changes made after the order is placed. We also will not be able to remove items from an existing order.

Shipping

You can track your shipment's progress using the delivery details on the Shipping Confirmation email that we sent to you.

Philippines: Lalamove, Entrego

International: FedEx

We currently have limited international shipping locations: Asia Pacific, North America, Europe, Australia and New Zealand. If your region is not in the list, please contact us.

We adjust to the changing policies of the national and local governments. Please contact us for further information.

Returns

All sales are final; hence, we do not accept returns, exchanges, or cancelations. Our items are lovingly handcrafted and each piece is unique. Should there be any damages in the item due to sewing, labelling or delivery, we will be happy to replace the item. We do not issue refunds for lost, unclaimed, or undeliverable packages made by the courier.